Last Updated: July 01, 2026
We want you to be completely satisfied with your purchase on GeminiPromptGenerator. This Refund Policy explains the terms under which refunds may be issued.
1. Payment Processing
All payments on GeminiPromptGenerator are processed securely through Razorpay. Razorpay acts as the payment processor and handles billing, invoicing, and refund requests.
When you make a purchase, your transaction is with Razorpay. All refund requests are subject to this policy.
2. What You Can Purchase
We offer credits and subscription plans for advanced prompt generation features, higher usage limits, and priority processing.
Credits are valid for 30 days from the date of purchase (unless otherwise specified).
3. Refund Eligibility
You may be eligible for a refund if:
- Your request is made within 7 days of purchase
- You have used very few or no credits
- There was a technical issue preventing you from using the service
- You were charged incorrectly
4. Non-Refundable Scenarios
Refunds will generally not be issued if:
- More than 7 days have passed since purchase
- A significant number of credits have been used
- The credits have expired
- The request is due to dissatisfaction with prompt quality (as AI results can vary)
- There is evidence of abuse or violation of our Terms of Service
5. How to Request a Refund
To request a refund, email us at:
Please include:
- Your registered email
- Transaction/Order ID
- Reason for refund
We will review your request within 48 hours.
6. Refund Processing
Approved refunds are processed by Razorpay and usually appear in your account within 5–10 business days.
Upon refund, remaining credits will be removed from your account.
7. Chargebacks
Please contact us before initiating a chargeback. Unnecessary chargebacks may result in account suspension.
8. Changes to This Policy
We may update this Refund Policy. Changes will be posted on this page.
9. Contact Us
For any questions regarding refunds, please contact us at:
[email protected]